OUR PROMISE TO YOU
We will be there for you, through every chapter of your pets’ story working in partnership with this generation and those to come. We will continue to enhance, develop and invest in the future of animal health and care. Our vison is for your pet to feel safe, comfortable and happy while they are with us and for you to feel the same.
At A-Z we treat pets and their people how we want to be treated. We value honesty and integrity in all we do and aim to inspire pet owners to partner with us to take the best possible care of their pets. Your trust in us to nurture and protect your pets is a real privilege and won’t ever be taken for granted.
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Excellent, attentive, friendly and skilled people. Took care of our boy and made him very happy and beautiful. Thank you very much.
D Roberts
16th March 2021 -
Really friendy, helpful and knowledgeable staff, always a pleasure for owner and dog.
Mark Stroud
16th March 2022 -
Just home from taking my cat badger to be groomed and nails cut. I can’t thank you enough done a great job. Staff are friendly definitely will be coming back.
Ebony Sherwood
16th March 2021 -
I was utterly disgusted by the receptionist who made me feel like a neglectful owner. I gave reasons as to why my dog hadn’t had a proper groom for a while, I.e my dad died in March and our other groomer ghosted us because we cancelled last minute. I trusted A-Z but feel utterly let down, for £80 I don’t expect to be treated like that and told my dog ‘might be able to turn a corner’ – plus his ears weren’t cleaned! He didn’t cost that much after lockdown! Maybe you should get proper training for your receptionists who can hopefully ‘turn a corner’ with their attitude. *In response to A-Z’s comment: First of all you clearly don’t listen to your clients, you were the 3rd groomer my dog had been to in his 5-year life so far. Secondly, compassion, decency and politeness goes a long way and clearly this company has none of those things. If my aunt was harsh when she called it was because she was appalled at the way you treated her bereaved niece. As you have CCTV that records audio and video you will be able to go back and hear how your receptionist spoke to me. You will also see and hear that I was in no way aggressive. I said that I had cleaned my dogs ears recently and they should be fine but a brief look would make sense as you claim to be such ‘caring’ groomers.
Katherine Desjardins
16th November 2022 -
Excellent service, really caring and friendly staff.
Yaz H
16th March 2021 -
A-Z have looked after my dogs grooming since he was 4 months old. Simply put, they are excellent!!
Graham Russell
16th December 2022 -
Great place, lovely staff who really care about your fur baby. Tooth cleaning service really good. Fair prices
Zoe Hopkins
16th March 2020 -
Very helpful, friendly and gave me lots of info
Kim Robinson
16th October 2022 -
Overpriced They charged me £90 for poor quality grooming.
Lily LU
16th March 2022 -
I took my dog here for the 1st time yesterday and can say without doubt it is the best groom he has ever had. I got exactly what i asked for,(and it must have been a mission as previous groomer had let me down several times) he is usually awful with his feet being trimmed but he came back perfect i did not have to try and snip any long bits off. I cant begin to say how happy i am, also he seemed happy and unstressed when i picked him up I will not be going anywhere else Thank you
Lecia Strover
16th March 2022
